Shipping policy
📦 Order Processing & Dispatch
- All orders are dispatched only after full payment is successfully received.
- Orders are processed and dispatched during regular business working days.
- Dispatch timelines may vary depending on product availability and order volume.
⏱️ Delivery Timeline
- The standard delivery time for domestic shipments is approximately 7-10 business working days.
- Delivery timelines may vary depending on the shipping destination, logistics partner, and external factors.
💰 Shipping Charges
All shipping charges are borne solely by the customer in every case.
Shipping charges may vary depending on delivery location, order size, weight, shipping method, and logistics partner. Any applicable shipping cost will be communicated before dispatch.
🚛 Shipping Partners
Our primary shipping partner is Delhivery, Bluedart. Depending on availability and destination, shipments may also be sent through:
- DHL
- FedEx
- Udaan
- Aramex
- Delhivery
- Bluedart
- Akash Ganga Courier LTD
- Other trusted logistics partners
All international shipments are also fulfilled through the above-mentioned courier partners.
🌍 International Shipping & Customs Duty
- For international orders, customs duties, import taxes, or other charges may be applicable as per the destination country regulations.
- Such charges are not included in the product or shipping price and must be borne by the customer.
🚚 Shipping & Delivery Issues
- If non-delivery occurs due to incorrect customer details (wrong name, address, or contact number), additional re-delivery charges will be borne by the customer.
- Orders placed for non-serviceable locations may incur extra shipping charges, communicated in advance.
- Delivery is attempted on a best-effort basis through our logistics partners.
⚠️ Important Notes
- Delivery is attempted on a best-effort basis through our logistics partners.
- INCITYSTYLE shall not be held responsible for delays caused due to natural calamities, customs clearance, strikes, or unforeseen logistical issues.
